Privacy Policy - ViGrise Technology

1. Introduction

Welcome to ViGrise Technology ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Important Notice: This Privacy Policy applies only to this website. ViGrise Technology offers various products and services (such as ViGrise Platform and other software solutions), each of which may have its own separate privacy policy with different data collection and processing practices. When you use any of our other services or products, you must read, understand, and agree to the specific privacy policy applicable to that service. This policy does not govern the privacy practices of those separate services.

2. Information We Collect

We may collect information about you in various ways:

Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when you contact us or use our services.
Technical Data: Basic technical information such as browser type and device information that is automatically collected when you visit our website.
Functional Cookies: We use only essential cookies necessary for website functionality, such as storing your theme preference (light/dark mode). These cookies do not track your activity and do not require consent.

Note: This website does not use analytics, tracking, or advertising cookies. We do not collect or track your browsing behavior on this website or across other websites. Other ViGrise services may have different data collection practices as outlined in their respective privacy policies.

3. How We Use Your Information

We use the information we collect only for the following purposes:

To provide and maintain our services
To respond to your inquiries and provide customer support
To communicate with you about our services when you contact us
To improve our services based on your feedback
To detect, prevent, and address technical issues
To fulfill our contractual obligations when you engage our services

We do not use your information for marketing purposes, behavioral tracking, or sell your data to third parties.

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With service providers who assist us in delivering our services (e.g., hosting providers, email services) under strict confidentiality agreements
When required by law or in response to valid legal requests from authorities
To protect our rights, privacy, safety, or property

6. Your Rights

You have the right to:

Access and receive a copy of your personal data
Rectify inaccurate personal data
Request deletion of your personal data
Object to or restrict processing of your personal data
Data portability
Withdraw consent at any time

7. Third-Party Links

Our website may contain links to external websites and services (such as our social media profiles and product platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By visiting our contact page on our website
By mail: Duy Tan, Cau Giay, Hanoi, Vietnam